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Welcome to Emerson Health

At Emerson Health we solve the complex challenges facing health and human services. These challenges, typically involving stakeholders with conflicting priorities, are often unfolding in volatile, politically-charged situations at the front line of service delivery. 

Our Australia-wide team brings deep expertise, embedded in clinical experience using coaching frameworks to empower your people, and ensures tangible systemic change.

When you work with us, you have the peace-of-mind knowing that our work will deliver practical solutions informed by real life experiences, with the enthusiastic support of all your key stakeholders. 

Our Mission and Vision

We believe in equitable access to healthcare, irrespective of social determinants.

We believe in universal healthcare that delivers consistently safe, quality outcomes.


Our focus at Emerson Health is on incremental systems change to enable the healthcare system to reach its fullest potential with every patient encounter, without compromise. 


We believe quality healthcare is at the heart of financial sustainability.

Domain Experience

Our work spans a broad spectrum of the human services system, from performance improvement, through to strategy and policy development.

Operation Room

Hospital performance improvement

Two people shaking hands

Program & policy evaluation

Working Together

Strategic reviews & planning

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Health policy development

Doctor Using Digital Tablet

Service models & clinical redesign

Client Testimonials

Clients appreciate our genuine partnership, shared values and our
capability when delivering complex projects.

“The Emerson Health team were the most efficient, reliable, engaged and professional consultancy I have ever dealt with. My team particularly enjoyed the high level of engagement; they demonstrated competence, experience and corporate knowledge that allowed the rapid assimilation of information and integration of findings into operational function. We have a useful report with appropriate and real world recommendations and steps for implementation. I highly recommend Emerson Health”

Marcus Skinner
Clinical Director, Surgical and Perioperative Services

"When Perinatal Child and Youth were exploring options to assist with the review of the policy, Emerson Health were recommended and subsequently selected based on their relevant experience, adherence to timeframes, quality of work and demonstrated understanding of the requirements, and I can honestly say that they have excelled in all areas.

In addition to this the team have been an absolute pleasure to work with balancing a calm and reassuring approach especially at times of frustration; with quality of work; a wonderful way of engaging respectfully and genuinely with a wide range of stakeholders; and a healthy dose of humour along the way.

Perinatal Child and Youth would certainly recommend Emerson Health to any organisation who truly care about making a difference to the people who work for them and the clients they serve."

Carolyn Rae

Senior Nurse Advisor

"It was a pleasure to work with the team from Emerson Health. Throughout their engagement with us we found them to be knowledgeable and flexible in their approach. Their expertise in analysis and stakeholder engagement, as well as their regular status updates and communication, made us feel assured throughout the project. They delivered us a comprehensive report that was actionable and well reasoned which provided us the confidence to make decisions for our services moving forward"


 Luke Wiley
Director of Support Services

“It was a pleasure to work with the team at Emerson Health. The team progressed a complex brief, achieving project outcomes through a tailored approach that was intuitive and solutions focussed. The co-design workshop was highly effective and engaging for stakeholders. I would recommend Emerson Health in the future.”


Bridget Jones

Director Strategy and Projects

"We developed a great partnership with Emerson Health. They provided insight, expertise and outstanding communication during the project. Their deliverable addressed our needs and focused on practical strategies and solutions. We thoroughly enjoyed the experience and it was a pleasure to work with the team at Emerson."


Brendan Worne

Project Manager

“Emerson Health’s approach and facilitation of this project was thorough and well researched. Attendees appreciated the research that had been undertaken to ensure the content was targeted to both state and regional agendas, which ensured that Emerson Health’s delivery was not only engaging but encouraged open dialogue and active participation.”


Paul Mayne

Senior Project Officer

"Emerson Health worked closely with our staff across the North and North West of the Tasmanian Health Service. Their tailored approach enabled the opportunity for our staff to voice their challenges and they appreciated the chance to codesign the future state of their policy management structure. The report provided a series of actionable recommendations and a
high-level implementation plan which aligned with the direction of the newly established statewide framework."


Morag McPherson

Director of Improvement, Quality & Patient Safety Service

"Primary Health Tasmania engaged Emerson Health to develop Clinical Governance Upskilling Training for our commissioned providers. We recognise that clinical governance is vital to ensure the delivery of safe, high-quality, and patient-centred care. Throughout the project, the team at Emerson Health communicated clearly and regularly. Project deliverables were on time, and potential delays were flagged as early as possible. The application of subject matter expertise was evident, and Emerson fostered an environment, in both external consultations and internal project meetings, that encouraged robust conversations and provided assurance of clear project direction. We eagerly look forward to the transformative impact this will have for our commissioned providers."


Jessica Petterwood

Lead - Integrated Health Care (Safety and Quality)

“The Emerson Health Team worked collaboratively with our NSW Health project team to deliver the Genomics Workforce Training package within agreed deadlines. The Emerson team were open, proactive and responsive to feedback provided by the project team and expert advisory group. Tight deadlines were successfully managed, and a diverse group of stakeholders flexibly navigated resulting in the delivery of a fit for purpose co-produced training package.”


Nicola Clemens
Manager Workforce Development

Your Consulting Team

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Alicia Cook

Managing Director


Aarti Bajaj

Clinical Director

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Professor Kerryn Butler-Henderson

Digital Health & Workforce

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Simone Finch

Clinical and Corporate Governance

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Cassandra Rupnik

Health Information Management


Jen Kozanic

Adult Learning


Jen Mellander

Design and Creative Direction

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La Toya Pinner


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Jake Jiang


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Cecile Castellano



Get In Touch


Great! We'd love to talk. Click the button below to book in for a
Free Strategy Session to get the ball rolling:

"I've got a problem to solve, or a project in mind,
and I'd like to talk to Emerson Health about it."


"I'm not quite ready to work together yet, but I'd like to keep in contact."

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We put a lot of effort in to making Emerson Health a great place to work,
and we're proud to be the 2022 winners of the Exceptional Workplaces category at the Spirit Super Business Excellence Awards. 
We advertise our roles on Seek; and we also announce them on LinkedIn (follow Emerson Health for updates).

"I'd like to know more about working at Emerson Health"

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